Job Vacancy: Operations Officer

TITLE: Operations Officer

LOCATION: UN Global Compact Network Thailand, True Digital Park, Sukhumvit 101, Bangkok, Thailand

HELP US DELIVER THE SUSTAINABLE DEVELOPMENT GOALS IN THAILAND

The United Nations Sustainable Development Goals (SDGs) are the collective plan of global commitments required to end extreme poverty and hunger, tackle climate change and create a more peaceful, just, and equitable world by 2030. This is a significant multi-stakeholder effort which cannot be delivered by Governments and Civil Society alone. The actions, innovations and finances of the private sector are critical to our ability to deliver.

This is where the UN Global Compact comes in: we are the world’s largest corporate sustainability initiative with over 18,000 participating companies in 162 countries, and 69 Local Networks around the world. We enable and support companies across all sectors, geographies and sizes in their efforts to be more responsible and sustainable, and help the world achieve the SDGs.

Today fully 84% of participating companies have activities to advance the SDGs. However, the world needs more ambition and scale from the private sector: only 39% of companies have corporate goals aligned to societal or environmental needs; only 46% companies have aligned their strategy to societal or environmental needs; and only 37% are designing business models to meet societal or environmental needs.  

 We are an ambitious team, energized behind our mission of mobilizing a global movement of responsible companies and organizations to create the world we want. Our ambition is to accelerate and scale the global collective impact of business by upholding the Ten Principles and delivering the SDGs through accountable companies and ecosystems that enable change.

UN Global Compact Network Thailand (GCNT) plays a pivotal role in this global effort. As a Local Network of the UN Global Compact, we bring together businesses, governments, and civil society in Thailand to collaborate on initiatives that advance the SDGs. Our network provides a platform for Thai companies to align their operations with the Ten Principles of the UN Global Compact and contribute to national and global sustainability goals. Through our work, we support businesses in their journey to embed sustainability into their strategies and practices, helping them be part of the solution to the world’s most pressing challenges.

POSITION OVERVIEW:

Operations Officer will play a key role in supporting the day-to-day operations and coordination efforts of the UN Global Compact Network Thailand (GCNT). The Officer will help ensure the efficient delivery of activities, and administrative functions aligned with the Network’s mission.

We are seeking a motivated and quick-thinking professional who thrives in a dynamic, fast-paced environment. The ideal candidate will have strong problem-solving skills, demonstrate initiative, and show a genuine eagerness to learn. A collaborative team player, the Operations Officer must be able to adapt quickly, work well under pressure, and contribute positively to a mission-driven team.

DUTIES & RESPONSIBILITIES:

1.   Operations and Administrative Support

• Assist in managing day-to-day office operations and maintaining effective systems and workflows.
• Support procurement processes, and vendor coordination.
• Provide administrative support including scheduling, travel arrangements, and document preparation.
• Maintain internal filing systems and shared drives, ensuring data accuracy and confidentiality.

2.   Strategy and KPI Support

• Assist in the development, monitoring, and review of strategic plans and key performance indicators (KPIs) to track progress toward GCNT goals.
• Help compile and organize relevant data to inform decision-making and strategic planning.

3.   Coordination Assistance

• Support the coordination of meetings such as Staff meetings, Steering Committee Meetings, General Assembly and Extraordinary Meeting.
• Coordinate logistics such as venue setup, materials preparation, registration, and on-site support.
• Liaise with vendors and service providers to ensure timely and quality service delivery.
• Provide administrative and operational support before, during, and after meetings.

4.    Financial Support

• Support the monitoring of budgets for operations
• Assist in tracking expenditures and preparing basic financial summaries and reports.
• Ensure proper documentation of financial records for audit and organization financial policies.

5.    Stakeholder and Partner Engagement

• Assist in responding to inquiries from GCNT members and partners in a professional manner.
• Help maintain a contact database and support communication activities such as email outreach and invitations.

6.   Minutes of Meeting and Data Management

• Draft accurate and timely minutes for Steering Committee Meetings, General Assembly and Extraordinary Meeting.
• Assist in collecting feedback, compiling data, and supporting analysis for continuous improvement.

7.   Team Collaboration

• Work closely with all team members to ensure operational and event activities are coordinated and well-supported.
• Provide support to interns and staff as needed, under the guidance of Chief of Operations and Programme

COMPETENCIES 

Problem-Solving and Initiative

• Proactive in identifying challenges and proposing practical, solutions-oriented approaches.
• Demonstrates resourcefulness and adaptability in dynamic work environments.

Eagerness to Learn

• Shows a strong willingness to learn new skills and take on new responsibilities.
• Open to feedback and continuously seeks opportunities for growth and professional development.

Language skills:

• Proficiency in Thai and English is required.

Persuasive and engaging communication skills:

• Ability to interact with a broad set of businesses and presenting over the phone, virtually, and in person
• Ability to communicate persuasively in written form to help engage at scale

Computer/ Technical skills:

• Essential communications and analytics tools: Excel, PowerPoint, Word
• Proficiency in Salesforce is a plus.

Team players

• Value others' ideas and expertise
• Willing to learn from others
• Place team agenda before personal agenda
• Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

CORE VALUES

• Integrity: Demonstrates the values of the United Nations in daily activities and behaviors; acts without consideration of personal gain; resists undue political pressure in decision-making; does not abuse power or authority; stands by decisions that are in the Organization's interest, even if they are unpopular; and takes prompt action in cases of unprofessional or unethical behavior.

• Professionalism: Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; and remains calm in stressful situations.

• Respect for Diversity: Works effectively with people from all backgrounds; treats all people with dignity and respect; treats men and women equally; shows respect for and understanding of diverse points of view and demonstrates this understanding in daily work and decision-making, examines own biases and behaviors to avoid stereotypical responses, and does not discriminate against any individual or group.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

• Education: A first-level university degree preferably business, social science, law, sustainability management or related field is required.
• Work Experience: 1-2 years of experience in administration or programmatic support is desirable. Experience working on issues related to sustainability is preferred.

RECRUITMENT PROCESS

• Please include the Resume/CV in your e-mail submission info@globalcompact-th.com with the subject heading “Operations Officer”
• Applications will be accepted until June 30, 2025.
• Given the anticipated volume of submissions, only highly qualified candidates will be contacted.